All of us are in for a bit of experimenting every now and then. Casino Lab is the perfect online casino for that. The place is extraordinary. It is designed to nurture your adventurous appetites and your desires for inventing new styles of play and mixing things up. Casino Lab is a young casino brand, having been launched in 2020. However, we are confident the word will quickly spread around and more people will find out about it sooner than you might think.
We are fascinated by Casino Lab. It is one of the best-looking online gambling websites released in the past couple of years. Genesis Global Limited, a well-known and respected operator, stands behind it. It makes perfect sense that they’ve invested healthy efforts to make their new site project as appealing as possible. Genesis put together a fantastic laboratory theme, making the website brightly coloured and saturated with brilliantly designed imagery showing steampunk scientists brewing potent potions of entertainment.
For those unaware of Genesis Global Limited, it is a prestigious casino operator managing casinos such as Spinit, Kassu, Casoola and various other popular brands. The tech company is part of the Genesis Global group, founded in 2014 by experienced professionals from different industry-related fields. Their headquarters is located in Malta, and they also keep offices in northern Poland. Genesis Global is incorporated under the laws of Malta and its casino websites hold licenses issued by the Malta Gaming Authority and the UKGC.
The company is dedicated to respecting the rules and regulations, such as the General Data Protection Regulation (GDPR). For several months in 2020, UKGC revoked the license preventing UK players to play at Casino Lab, but in December the license was reinstated and Casino Lab is now accepting players from the United Kingdom once again.
- Established: 2020
- Owned by: Genesis Global Limited
- Licenses: UK, Malta
- Languages: English, Finnish, Norwegian, German
Bonuses & Promotions
Before you enter the lab, you must prepare, put those gloves and goggles on and stroll inside with a shiny welcome bonus. Casino Lab will offer you a welcome package consisting of a 100% match bonus up to £100 on first deposit + 300 free spins. They call it the “Welcome Infusion”. The freebies are awarded on Reactoonz (appropriate) and will be credited in the following fashion: 30 added immediately to your account upon deposit, the rest is credited at the rate of 30 per day for 9 days. To be eligible to claim the welcome bonus, players must deposit a minimum of £10. The wagering for the bonus winnings is either 60x or 40x for players who are referred by affiliates or Google adverts.
Live casino fans have a special bonus of their own. If you plan on spending all your time at the Live Casino Lab Room, make sure to select Live Casino when you make your first deposit. You will receive a 100% up to £100 match bonus. Keep in mind that the bonus is only valid for Live Roulette, Live Blackjack and Dream Catcher. Other live dealer games are excluded.
The monthly Casino Lab bonus is a little science boost you can claim every month. Just make a deposit and you’ll find your 25% up to £100 bonus at the cashier. In addition, there are occasional prize drops and promos that should keep you on your toes, especially if you play regularly.
- Notable offers: Drops & Wins, 100% Live Casino Bonus, The Lab’s Monthly Bonus, Weekly Ingredient Delivery
- Bonus wagering: 40x
- Loyalty program: VIP Laboratory
Software & Games
The game catalogue is bursting with all sorts of hit options, as well as less-exposed games from trending providers. The game number is somewhere around 1,300, which is excellent for a website that was launched recently and is still building its library. It is simply impossible to make any complaints in relation to game selection. Providers such as Play’n GO, NetEnt, Microgaming, iSoftBet, Quickspin, Red Tiger, Big Time Gaming, Yggdrasil and various others contribute to it.
The game categories are reasonably established, with players being able to access sections like Live Casino, Jackpots, Video Slots, Classic Slots, Casino Games and Must Fall Jackpots. Users can also browse through games by the software provider or use the good ol’, reliable search bar. For people who don’t know where to start, there is the Hot Games section where all the most popular titles are on display, from Starburst and Wolf Gold to Bonanza and Big Bad Wolf.
Slots may not be your thing, so feel free to navigate to the Casino Games department and face a selection of table and card games you’ve previously seen in your dreams. Interesting options are French Roulette, American Roulette Gold, Atlantic City Blackjack Gold and Casino Patience. There are some scratch cards on offer, too, and several video poker titles for a bit of alternative content.
- Software providers: NetEnt, Pragmatic Play, Yggdrasil, Microgaming, Quickspin, iSoftBet, Big Time Gaming, Gamomat, Skywind
- Number of games: 1,300+
- Categories: Hot Games, Slots & Jackpots, Live Casino, Popular Games, New Games, Xmas, Video Slots, Classic Slots, Roulette, Blackjack, Other Games
- Free play: Yes
- Game RTP’s: No
The live casino lobby is equipped with the best titles around, not just from Evolution but also from Ezugi. There is a bit of everything for every taste, from traditional card games to game shows which have been dominating the live casino scene lately. No matter which game you choose, you will be in for an authentic live gaming experience. Enhanced not only by the professional studio environment but also by the trained and agreeable dealers. There are dozens of tables where you can play roulette and blackjack, but there is also a healthy selection of baccarat games, poker and more.
Where does one begin? Well, just pay attention to what you like and take your pick. You can play Immersive Roulette, Lightning Roulette, Ultimate Texas Hold’em, Baccarat Squeeze, Live Dragon Tiger or Infinite Blackjack. That is just the tip of the iceberg. More interesting games include Side Bet City, Bet on Teen Patti, Live Sic Bo, Live Lucky 7, Live Football Studio and 32 Cards Live. Evolution’s game shows are a special treat and all are available, from Mega Ball, Dream Catcher and Crazy Time to Monopoly Live (our personal favourite). They all require a membership, though, as you cannot play them in demo mode.
- Software providers: Evolution, Ezugi
- Number of games: 70+
- Limits: €0.10-€2,500
As for the banking situation, the list of available deposit methods may vary according to what country you are based in. However, Casino Lab appears to cover most of the main payment options. If you are joining the site from the UK, you will be able to deposit using Visa/Maestro, Paysafecard, PayPal, Trustly, Boku, Skrill, Neteller, ecoPayz and MuchBetter, for instance. The deposited amount will be credited to your account balance instantly, without additional fees. The minimum deposit sum is £10 and you can deposit as much as £5,000 per transaction. With Boku, the upper limit is £30.
More or less the same methods are accepted for withdrawals, too, and the process is also super-fast. Credit cards are the exception, in which case cashing out may take 1-3 working days. The minimum withdrawal sum allowed is £10, going up to £5,000 per transaction. Keep track of your bonuses, though, and don’t submit any withdrawal requires unless you have your bonuses cleared.
- Deposit options: Visa, MasterCard, Maestro, PaysafeCard, Skrill, Neteller, ecoPayz, Trustly, Sofort, Boku, Euteller, MuchBetter, Interac, Instadebit, Easy EFT, Jeton, EcoBanq, Bank Transfer, PayPal, Giropay, iDebit, Jeton, AstroPay
- Withdrawal options: Visa, MasterCard, Maestro, Skrill, Neteller, ecoPayz, Trustly, Sofort, MuchBetter, Interac, Jeton, EcoBanq, PayPal, Bank Transfer
- Instant withdrawal: Skrill, Neteller, MuchBetter, PayPal, ecoPayz
- Cashout times: 1-3 days
- Deposit limits: €10-€5,000
- Withdrawal limits: €10-€22,000 (per week)
- Currency: USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW, UAH, INR
A stylish casino website such as Casino Lab must have a devoted team of support agents standing by, right? Absolutely! The customer care team is at your disposal around the clock, via email, live chat and telephone. You may notice some sites writing about the absence of live chat, but the option becomes readily available to those with a registered account at the casino. Undoubtedly, live chat and phone support work the fastest, but if there is something you need to explain extensively, send an email and you ought to get a reply in a matter of hours.
There are two numbers available to make contact, one for the UK only (08007555348) and the other one for the rest of the European customers (00356 27780065). The FAQ section is rather solid, offering answers to a myriad of essential questions about account maintenance, financial activities, bonus and other matters. You can keep track of the casino’s social media activity on Twitter, Instagram, Facebook and YouTube.
- Business hours: 24/7
- Live chat: Yes
- Email: [email protected]
- Phone: 00356 27782825