Masked Singer UK Games Review
Masked Singer Games is a majestic-looking online casino site coming from the visionary operator SkillOnNet. The launch of the branded games site was scheduled for December 2020 and already the casino is making heads turn. The launch itself was perfectly timed to coincide with the new series of the hit show “The Masked Singer UK”.
Company Background
For those who don’t spend much time in front of the telly (and we believe there’s barely a few), The Masked Singer is an international music game show franchise which started in South Korea and reached both the US and the UK. It focuses on a format in which celebrities perform anonymously, wearing costumes and masks. They only get unmasked if their singing performance is voted the worst.
So, how did Masked Singer Games UK website come about? SkillOnNet joined forces with the show’s licence holder Bandicoot TV and was given a licence to develop new branded content from the ITV show. Hence, Masked Singer Games Casino was born. SkillOnNet is one of the leading iGaming companies on the global market, with a huge amount of experience in the gaming industry. It provides white label casino and full turnkey services to top brands, harvesting casino content from an array of trusted software providers. SkillOnNet was established in 2005 and is still going strong so many years later.
As for Masked Singer Games, the company’s latest endeavour, bright future lies ahead. The site was released alongside an exclusive The Masked Singer UK slot and a branded bingo room. The site is intended to “capture the glitz and glamour of the show”, according to SkillOnNet sales and marketing director Michael Golembo, as well as “deliver a truly unique player experience”.
- Established: 2020
- Owned by: SkillOnNet
- Licences: UK Gambling Commission (UKGC), Malta Gaming Authority (MGA)
- Languages: English, German, Norwegian, Finnish
Masked Singer Games Bonuses & Promotions
Where there are glamorous contestants and fun games, there are also bonuses. Masked Singer Games Casino has prepared a rather impressive catalogue of bonuses and promotional offers, starting from the welcome package. Each player that signs up for an account and makes a deposit earns the privilege to claim 1 spin on the unique and exclusive Prize Twister. One spin on the Prize Twister is a chance to win free spins, cash prizes or any of the three Twisters: the £500 Mini Twister, the £2,000 Super Twister and the £25,000 Mega Twister.
A minimum deposit of £10 is needed and free spins are awarded on the Masked Singer UK slot with a value of £0.10 each. The winnings from free spins have 60x wagering requirements within 30 days. Max bet during the “clearing the wagering” period is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). It doesn’t pay off to just be a member of the audience. You need to take part in order to win prizes.
What else is on the menu? The promo page also displays offers such as Daily Picks, Discounted Spin Packages, Tournaments, Free Spins for a Year and Monthly Rewards. Daily Picks are unique offers available every single day, whereas Monthly Rewards are tailored to loyal players and offered every month. Slot tournaments are running every day, and players can join by logging in to their accounts, going to the cashier and accessing the “Tournaments” option. Any time that you want to participate in a tournament you can either make a deposit or purchase tournament spins using your available balance.
By making a deposit of £50, a player can unlock “the Golden Mask trophy of all spins offers”. The reward consists of one spin on the Prize Twister and freebies all year round. The weekly 10 free spins will be given either Thursdays or Fridays. This astonishing offer is available on first deposits only and a code MASK50 needs to be used.
Ultimately, there is a VIP scheme and the casino assures customers that they don’t need to be masked celebrities in fancy costumes to get the best treatment. The VIP Club has 6 levels. Everyone starts at the Bronze level, going up to Diamond and Red which are “invitation-only”. Some of the perks for VIPs include a personal account manager, personalised benefits, higher withdrawal limits and faster cash-out times, as well as luxury gifts (vacations, tech gadgets etc.).
- Notable offers: Prize Twister (Win up to £25,000), Daily Picks, Discounted Spin Packages, Tournaments, Free Spins for a Year, Monthly Rewards
- Bonus wagering: 60x Free Spins winnings
- Loyalty program: VIP Club
Masked Singer Casino Slots & Games
Masked Singer Games UK is a website that is well-supplied with premium games from a multitude of providers. Currently, the lobby offers 2,150+ games sorted into categories: Slots, Roulette, Live Casino, Card Games, Daily Jackpot and Jackpot. The trustworthy search bar is there to help users find specific titles in the fastest way possible. There are also several useful filters that can help visitors find their way around the game collection. One can search by provider, volatility level, themes, features, symbols, number of paylines, number of reels, as well as the minimum and maximum bet value.
The list of partner providers includes both small-time studios and leading brands. This makes the choices for players so much wider and more diverse. In terms of quantity, most games come from Microgaming, High5Games, Pragmatic Play, Play’n GO, NetEnt, NYX, Merkur, Red Tiger, Yggdrasil and Wazdan. Dozens of titles are also powered by Quickspin, Realistic Gaming, Thunderkick, Stakelogic, Lightning Box, ELK Studios, Barcrest and others.
At the moment, the “popular” tag is worn by games like the Book of Dead slot, Fluffy Favourites, Bonanza Megaways, Midas Golden Touch, Fishin’ Frenzy, Book of Oz, Finn and the Swirly Spin and Mustang Gold, to name a few. Jackpots are given a special place in the site’s lobby structure and overall offer. You can take your pick among daily progressives (Reel King Mega, Tiki Fruits, Bounty Raid) and big networked pots (King Kong Cash JPK, Hall of Gods, Mega Fortune, Genie Jackpots).
There are 80+ card games on display, but the selection also includes both live dealer titles and video poker, which isn’t the most fortunate situation for those looking only for RNG games. European Blackjack Turbo and American Blackjack Turbo are the games that carry this section. Roulette fans can test their fortune with European Roulette Pro V2, French Roulette Pro, Multifire Roulette and European Roulette Pro Special.
You will also find some amazing Monopoly Slots, including the smashing Monopoly Megaways Slot!
- Software providers: 2By2, 4thePlayer, Bally, Bally Wulff, Barcrest, Big Time Gaming, Blueprint, Cayetano, EGT, ELK Studios, Fantasma, Fortune Factory, Foxium, GVG, Gamomat, Ganapati, Givme, Golden Hero, High5 Games, IGT, Just for the Win, Kalamba, Lightning Box, Merkur, NYX, NetEnt, NextGen, Northern Lights Gaming, Old Skool, Oryx, Play’n GO, Pragmatic Play, Pulse 8, Quickspin, Rabcat, Realistic Gaming, Red Tiger, Reel Time Gaming, Relax, STHML Gaming, Sapphire Gaming, Shuffle Master, Slingo, Stakelogic, Thunderkick, Triple Edge Studio, Wazdan, Williams Interactive, Yggdrasil
- Number of games: 2,150+
- Categories: Slots, Table Games, Roulette, Card Games, Daily Jackpots, Jackpot, New Games, Blackjack, Popular, Scratch Cards, Others
- Free play: No
- Game RTP’s: No
Win up to £25,000
Masked Singer Casino Live Dealer
Nearly 150 games are listed in the live casino section of Masked Singer Games Casino. The collection makes quite an impression with games such as Pragmatic’s Mega Wheel and Mega Sic Bo and Evolution’s Live Monopoly, Mega Ball and Blackjack Party readily available from the Live Casino page. Of course, this is just scratching the surface. Many interesting titles are included, from Casino Malta Roulette, Power Blackjack and Casino Hold’em to Lightning Baccarat, Immersive Roulette and Auto-Roulette La Partage. Authentic Gaming is also present with its invincible assortment of live roulettes. For this particular occasion, Authentic has provided Kensington Live Roulette, Royal Casino Live Roulette and Grand Roulette.
There are multiple roulette and blackjack VIP tables to choose from if you consider yourself a high roller. Also several options for players looking for native-speaking dealers (Svensk Roulette, Roulette Russia, Deutsches Roulette and Roulette Italia). Of course, to be able to take a seat at any of these tables, you need to be a registered member of the casino, which doesn’t cost anything. To place bets, you need to have a funded balance.
- Software providers: Evolution, Pragmatic Play, Authentic
- Number of games: 100+
- Limits: £0.10 – £10,000
Masked Singer UK Games Banking Methods
Masked Singer Games will accept all major payment methods including credit/debit cards, Neteller, Skrill and many other e-payment options. Players can conveniently find all the methods available for UK residents in the “Deposit” section of the cashier. The list will include Visa, MasterCard, PayPal, Paysafecard and Skrill, but also Trustly and Sofort. The minimum deposit amount is £10. The cashier will accept the following currencies for deposit, withdrawal or play: GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR and RUB.
Keep in mind that the casino reserves the right to request identity documents after any deposit. Documents may include a copy of an identification card, driver’s license, front of the card being used to make the deposit, and up-to-date utility bill clearly showing name and address or bank statement. Identity verification is almost always done during withdrawals, though.
There are no set fees at Masked Singer Games Casino, but if any fees apply they will be clearly shown during the deposit/withdrawal process. Some indications are given concerning wire transfer, cards and online wallet charges for withdrawals. While online wallets and cards will not be subject to charges, wire transfer payments will be surcharged £10 (over £500 no charge, minimum wire transfer transaction is £50). The expected timeframe for cashing out is 24h, but the specific times may be different depending on the payment method in use and the necessity of verification.
- Deposit options: Visa, Mastercard, Maestro, Switch/Solo, PayPal, Neteller, Skrill, ecoPayz, Fast Bank Transfer, PaySafeCard, Sofort, Citadel, Interac, Webmoney, MuchBetter, Trustly, Entercash, Zimpler, Yandex, eWire, Wirecard, Boleto Bancario, Euteller, Multibanco, eps, Teleingreso, Lottomaticard, PostePay, Giropay, DineroMail, eKonto, ToditoCash, Abaqoos, ComGate
- Withdrawal options: Visa, Mastercard, Maestro, Switch/Solo, PayPal, Neteller, Skrill, ecoPayz, Fast Bank Transfer, Sofort, Citadel, Interac, Webmoney, MuchBetter, Trustly, Entercash, Zimpler
- Instant withdrawal: Trustly, MuchBetter, PayPal, Skrill, Neteller, ecoPayz
- Cashout times: 0-24 hours
- Deposit limits: £10 – £5,000
- Withdrawal limits: £20 (£50 for Bank Wire) – no maximum
- Currency: GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, RUB
Masked Singer UK Games Customer Support
Does Masked Singer Games care about its customers? It would appear so. The website offers email support and an open telephone line with agents catering to customers 24/7. There is no speedier way to get a response, but if you fancy an online chat instead of a phone conversation, you can launch the live chat feature on the site and “unload” your troubles onto one of the support team members in concise writing. Live chat’s working hours are from 06:00 to 00:00 GMT.
There is a Help section on the site, as well, but for the time being it contains some basic information about account management, banking, bonuses and licencing. We would like to see it expanded a bit further; considering the website is brand-new, letting some time pass would be the realistic way to go about it.
Players who decide to write to customer support are asked to provide their account username, name and surname, a detailed explanation of the complaint/claim and specific dates and times related to the complaint/claim. This way, agents can proceed to solve the problem right away. Should the customer be dissatisfied with how the casino has handled their issue, they can contact eCOGRA, an MGA-authorised Alternative Dispute Resolution (ADR) Company.
- Business hours: 24/7
- Live chat: Yes (06:00 – 00:00)
- Email: Support@MaskedSingerGames.co.uk
- Phone: 0203 150 2541
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